Job Description

The Support Specialist provides in-office daily support tasks and should possess the skills necessary to formulate quick decisions to resolve customer concerns and have an easy-going personality with a team and customer-oriented approach.

The ideal candidate possesses strong organizational skills, written / verbal communication, and customer service skills in addition to being detailed oriented with the ability to multitask.

This position is responsible for various support tasks. This is an in-office position.

Responsibilities include but are not limited to :

• Process Violation notices, ARC applications and correspondences
• Association mailouts
• Amenity requests
• Upload invoices
• PUD requests and maintain information in Community Archives
• Process Annual Corporate Reports
• Respond appropriately and timely to emails
• Assist with new association onboarding and outboarding

Requirements

Requirements and Qualifications :

• HOA and Condominium in-office support experience required; minimum 1 year .
• Able to follow direction and work independently as well as in team environment.
• Organizational and multitasking abilities
• Proficient in English (oral and written).
• MS Office; Word, Excel, and Outlook.
• High school diploma or equivalent.
• Driver’s License required.
• Reliable with outstanding communication skills.
• Familiarity with Strongrooms, CINC or Community Archives a plus but not required.
• Bilingual a plus but not required.

Employment - Full-time M-F 8 : 30-5 : 00PM

Compensation - $17.00 per hour

To apply, include resume with job history.

Equal opportunity employer, Background check and drug screen required.

LI-MA1

Last updated : 2024-04-28